butsssTerms of Use

When you open an account on butsss, you agree to the terms that govern how we operate our platform, how deposits and withdrawals flow, and how disputes are resolved. Our terms apply to all users accessing butsss services where local law permits.

We at butsss outline these terms to clarify your rights and our responsibilities. This page covers account eligibility, deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet), withdrawal conditions, bonus terms, game rules, and our dispute-resolution process.

Our services are available only in jurisdictions where online wagering is permitted by local law. Users are responsible for verifying that their access and use of butsss comply with their own jurisdiction's regulations.

Account eligibility and opening conditions

To join butsss, you must be of legal age in your jurisdiction (typically 18 or older). We require a valid government-issued identity document, a genuine email address, a phone number we can verify, and a residential address. We collect this information to comply with anti-money-laundering regulations and to protect your account.

During account opening, you certify that all information you provide is accurate and complete. If we discover false or misleading information, we reserve the right to suspend or close your account and forfeit any pending balance. You are responsible for maintaining the confidentiality of your login credentials. If you believe your account has been accessed without permission, contact our support team immediately via email or in-app chat.

Our butsss identity verification process

We require identity verification (KYC — Know Your Customer) before your first deposit. You must submit a photograph of your national ID, a selfie holding your ID, and proof of address (utility bill, bank statement, or lease agreement). Our verification team processes these documents within 24 hours. Once approved, your account is activated and you can deposit funds.

If verification is declined, we explain the reason and offer one opportunity to resubmit. Repeated submission of false documents may result in permanent account closure and exclusion from butsss.

Deposits and our payment methods

We accept deposits through five main channels. Your chosen method determines settlement time and eligibility:

QRIS: Scan the QR code using any participating Indonesian bank app. Settlement is instant. Minimum deposit our welcome offer; maximum our welcome offer per transaction.
E-wallets (e-wallet, mobile banking, local payment, online payment, e-wallet): Link your e-wallet account to butsss. Settlement within subject to verification. Minimum deposit our welcome offer; maximum our welcome offer per transaction.
Bank transfer (mobile banking, local payment, online payment, e-wallet): We generate a unique virtual account number for you. Transfer funds from your bank account to that number. Settlement within 1–4 hours during business hours. Minimum deposit our welcome offer; maximum our welcome offer per transaction.

We do not charge deposit fees. All funds credited to your account are yours to use across all butsss categories — football sportsbook (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (Blackjack, Roulette, Baccarat, Dragon Tiger), slot games, and esports markets. Your balance is shared across all categories under one verified account.

Deposit eligibility: Your account must be verified before your first deposit. We do not accept deposits from minors, from individuals in jurisdictions where online wagering is prohibited, or from accounts we identify as high-risk for fraud or money laundering.

Withdrawals and settlement on butsss

You can withdraw your account balance at any time via the "Cashout" menu. Withdrawals are processed to your registered bank account or e-wallet within 2–4 business hours. We do not charge withdrawal fees. Minimum withdrawal is our welcome offer; maximum is our welcome offer per transaction.

Your withdrawal destination must match your verified account name. If your registered bank or e-wallet changed, contact our support team to update it before requesting a withdrawal. We may delay or block withdrawals that appear suspicious or violate our anti-fraud policies.

Bonus terms and wagering requirements

We occasionally offer welcome bonuses or promotional credits to new or existing account holders. Any bonus is subject to wagering requirements — you must play through the bonus amount a set number of times before withdrawing associated winnings. We publish specific terms for each promotion in our promotions section. Bonuses are credited to your account automatically once you meet eligibility criteria.

Bonuses expire if unused within a specified period (typically 30 days). We reserve the right to forfeit unused bonuses and to deny bonus eligibility to accounts we identify as abusing promotional terms.

Game rules, dispute resolution, and our responsibilities

All games on butsss operate according to published rules and mathematical models. Football markets settle based on official final scores from the relevant league body. Live-dealer tables follow standard casino rules (Blackjack hits on soft 17, Roulette uses European wheel, Baccarat pays banker 1:1 minus non-specific info commission). Slot games display their RTP (return to player) and volatility rating before play. Esports markets settle on official tournament results.

If you believe a game outcome is incorrect or a settlement is wrong, contact our support team within 48 hours. We investigate disputes and respond within one business day. Our decision is final and binding unless local regulations require further recourse.

Our data protection and privacy on butsss

We encrypt all personal data using SSL technology. Your identity information, banking details, and transaction history are stored securely and never shared with third parties except where required by law. We retain your data for the duration of your account and for seven years thereafter to satisfy regulatory obligations.

You have the right to request a copy of your data, request correction of inaccuracies, or request account deletion. Submit such requests to our support team. Deletion requests are processed within 30 days, though we may retain aggregated or anonymised data for compliance purposes.

Jurisdiction and governing law

We at butsss operate only in jurisdictions where local law permits online wagering. Our services are unavailable to users in prohibited jurisdictions. You are solely responsible for determining whether access to butsss is legal in your location. By opening an account, you certify that you are in a jurisdiction where our services are lawful.

These terms are governed by the laws of the jurisdiction in which butsss operates. Any disputes are resolved through our internal dispute-resolution process first. If you remain unsatisfied, you may escalate to local regulatory authorities where applicable.

Account suspension: We reserve the right to suspend or close your account if we detect fraud, breach of these terms, or violation of local law. Suspended accounts may be reviewed upon your request; we communicate our findings via email to your registered address.

We at butsss commit to transparent operations, fair game settlement, and secure account handling. Your account is protected by standard industry practices and our internal compliance controls. Questions about these terms, account eligibility, or dispute resolution? Our support team is available via email and in-app chat during standard business hours.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of butsss comply with their own jurisdiction's regulations.