butsss Platform Privacy Notice
This page describes what we collect when you use butsss and how we keep that data protected under applicable law. We at butsss handle your personal information—email, phone, identity documents, payment details, and betting history—with care and transparency.
Our commitment is straightforward: we collect only what we need to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering rules. We do not sell your data to third parties. We do not use your information for marketing without your consent. If you have questions about how we handle your details, our support team is available via email and in-app chat during standard business hours.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations.
What we collect and why
Personal identification data
When you register on butsss, we collect your full legal name, date of birth, email address, phone number, and residential address. We require this information to verify your identity and comply with anti-money-laundering regulations in supported jurisdictions. Your date of birth helps us confirm age eligibility; your address allows us to determine whether our service is available in your region.
Identity documents
During the KYC (Know Your Customer) verification process, we ask you to upload copies of government-issued identification—such as a national ID, passport, or driver's licence. We store these documents securely and use them only to verify your identity. Once verification is complete, we retain these documents for record-keeping and regulatory compliance, not for any other purpose.
Payment and transaction data
We collect payment method details when you deposit or withdraw funds on butsss. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction ID, amount, and timestamp. If you use bank transfer (mobile banking, local payment, online payment, e-wallet), we store your bank account reference and routing details. We never store your full card number or PIN. Payment processors (our third-party partners) handle sensitive payment data; we retain only transaction logs.
Betting activity and account history
We log your betting history on butsss—which markets you access (Liga 1, Piala AFF, Champions League, live-dealer tables, slots), how much you wager, and the outcome of each bet. We use this data to calculate your account balance, detect fraud, and meet regulatory reporting requirements. Your betting history remains confidential and is never shared with other users or marketing partners.
Device and connection information
When you access butsss via Android app, iOS browser, or desktop web, we collect your device type, operating system, IP address, and browser type. We use this information to troubleshoot technical issues, prevent fraud, and ensure our platform runs smoothly. We do not track your location or monitor your activity outside butsss.
Cookies and tracking
We use cookies to keep you logged in, remember your preferences, and measure how you use butsss. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but doing so may limit your ability to use certain features. We do not use cookies to track you across other websites.
How we protect your data and your rights
Security measures
We encrypt data in transit using SSL/TLS technology. Our servers sit in secure data centres with physical access controls. We restrict employee access to personal data on a need-to-know basis. We conduct regular security reviews and penetration testing. While no system is completely risk-free, we take reasonable steps to protect your information from unauthorized access, alteration, and loss.
Third-party processors
We share your data with carefully selected partners only where necessary. Payment processors handle your payment details; hosting providers store our databases; analytics tools help us understand platform usage. We have written agreements with each partner requiring them to protect your data and use it only for the services they provide on our behalf. We do not sell your data to advertisers, data brokers, or any third party without your explicit consent.
Your rights and access requests
You have the right to know what personal data we hold about you, to request correction of inaccurate information, and in some jurisdictions, to request deletion or portability of your data. To exercise these rights, contact our support team via email with "Data Access Request" in the subject line. We will respond within 30 days. If you believe your account has been compromised, we can reset your password and walk you through account recovery during standard business hours.
Policy updates
We may update this privacy notice from time to time to reflect changes in our practice or legal requirements. If we make material changes, we will notify you via email or by posting a notice on butsss. Your continued use of our platform after such notice constitutes your acceptance of the updated policy.
Contact butsss
If you have questions about how we use your data, wish to request access to your information, or have concerns about our privacy practices, please reach out to our support team. We are available via email and in-app chat. We aim to respond to all privacy-related inquiries within one business day. Our commitment is to handle your personal information with integrity and transparency, whether you are accessing butsss from Jakarta, Surabaya, Bandung, Medan, or any other supported location.